Frequently asked questions
The short answers to what venues ask us most.
- How do TVs connect — what hardware do I need?
Any screen that can open a web page works. Most venues use a smart TV’s built-in browser, or a small media stick/mini-PC plugged into an HDMI port. Each menu has its own public display URL. Open that URL in full-screen on the screen and it stays live, auto-paginating and refreshing on its own. There’s no proprietary box to buy and nothing to install.
- Do customers need an app for the QR menu?
No. Customers scan the QR code with their phone camera and the live menu opens in their web browser. It’s the same menu data from your TV display. There’s nothing to download and no account to create.
- Can I manage multiple locations?
Yes. One account can hold multiple locations. Each location can have multiple menus. For example a tap list, a wine list, and a food board. Each location keeps its own reusable item catalog. You manage everything from your mobile with a single login.
- How does billing work?
Pricing is simple and per-menu. You’re billed for each menu you run, with no hidden tiers. Add menus as you need them and remove them when you don’t. See the pricing page for the current details.
- Who owns my data?
You do. Your menus, items, pricing, and media belong to you. We store them only to render your displays and QR menus. You can edit or remove them at any time.
- How fast do menu changes appear?
Quickly. Edit an item or price from your laptop or phone and your TV displays refresh on their own, typically within about five minutes. QR menus show the change immediately the next time a customer opens the link, because they load the same live menu data.
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